MBI98 Official Platform Document

MBI98 Terms & Conditions – Complete Guide to Using Malaysia's Online Casino Platform

This Terms & Conditions document outlines the rights and responsibilities of all parties when using the platform MBI98. Please read this carefully before registering or using any of our services. By continuing to use the platform MBI98, you are deemed to have read, understood and agreed to be bound by all the terms stated herein.

Updated: 1 January 2026
Fair & Clear Terms Updated 2026 Bahasa Malaysia

Core Principles of MBI98's Terms & Conditions

Our terms are built on six core principles that ensure every MBI98 member is treated fairly, transparently, and with respect.

Fully Fair & Transparent

Every term stated here is written in plain language, with no hidden conditions. MBI98 believes that transparency is the foundation of trust – what you read is exactly what happens, with no unpleasant surprises.

Member Data Protection

Each member's personal information MBI98 protected by 256-bit SSL encryption and is never shared with third parties without your consent. Your privacy is our absolute top priority in every aspect of the platform's daily operations.

Transparent Payment Policy

All deposit and withdrawal methods at MBI98 – including Touch 'n Go, GrabPay, DuitNow, and FPX – are managed in accordance with clearly defined policies, with transparent processing times and no hidden fees.

Fair Bonus Terms

Bonus terms and conditions at MBI98 are set at a fair and attainable level. Rollover requirements are clearly stated so every member knows exactly what is required before claiming or using any bonus.

Responsible Gaming Support

MBI98 integrates responsible gambling tools directly into the platform. Deposit limits, loss limits, account time-outs, and self-exclusion are all available to every member to ensure a positive and healthy gaming experience.

24/7 Customer Support

If you have any enquiries regarding these terms, the MBI98 is available in both Bahasa Malaysia and English, 24 hours a day, via live chat or email at [email protected].

Important: By registering for or using the services of MBI98, you confirm that you are at least 18 years of age, that you have read and understood these terms, and that you agree to be bound by all terms set out in this document. If you do not agree with any part of these terms, please cease using the MBI98 platform immediately.

1. Eligibility & Account Registration

To register and use the platform MBI98, you must meet the following eligibility requirements without exception:

  • Aged at least 18 years of age on the date of registration and throughout their use of the platform.
  • Is legally eligible to enter into a binding agreement in Malaysia.
  • Not currently enrolled in a self-exclusion programme at MBI98 or any associated platform.
  • Is not a citizen or resident of any jurisdiction where participation in online casino games is prohibited by local law.

Each member is permitted to hold only one (1) active account on the platform MBI98. Having more than one account under the same individual – whether using a different name, phone number, email address, or identity information – is strictly prohibited and may result in the closure of all related accounts and the freezing of any funds held within them.

During registration, you are required to provide accurate, truthful, and complete information, including your full name, date of birth, Malaysian mobile number, and an active email address. MBI98 reserves the right to request identity verification at any time via supporting documents such as MyKad or passport. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

All information provided during registration is subject to Privacy Policy MBI98 and fully protected in accordance with our data protection policy.

2. Deposits & Withdrawals

MBI98 supports a range of deposit and withdrawal methods popular in Malaysia for the convenience of our members. Accepted methods include:

  • E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
  • Direct Transfer: DuitNow
  • Online Banking (FPX): Maybank2u, CIMB Clicks, and other FPX member banks

Deposit Policy: The minimum deposit is RM10 for the majority of payment methods. There is no maximum daily deposit limit for standard members, though limits may be adjusted based on VIP status. All deposits are processed automatically in under 60 seconds. MBI98 does not charge any processing fees for deposits.

Withdrawal Policy: The minimum withdrawal is RM50. Processing times vary by VIP status – Diamond members enjoy withdrawals within 15 minutes, Gold and Silver within 30 minutes to 2 hours, and standard members within a maximum of 4 hours on business days. MBI98 does not charge any fees for standard withdrawals.

Before a first withdrawal is approved, members may be required to complete an identity verification (KYC) process. Required documents include a clear copy of your MyKad or passport. This is an industry-standard procedure to protect all members' funds and to comply with anti-money laundering regulations.

Important: All deposited funds must not originate from illegal sources or be connected to any criminal activity. MBI98 is fully compliant with Anti-Money Laundering (AML) requirements and reserves the right to report any suspicious activity to the relevant authorities.

3. Bonus & Promotion Terms

MBI98 offers a range of bonuses and promotions to members, including welcome bonuses, weekly cashback, reload bonuses, and a VIP programme. All bonuses are subject to the following terms:

  • Rollover Requirement: Every bonus received carries a rollover (wagering requirement) that is clearly stated in the relevant promotion details. The standard rollover requirement for deposit bonuses is 20x the bonus value unless otherwise specified.
  • Bonus Validity Period: All bonuses carry a stated expiry date. Any bonus not utilised within the specified period will be automatically removed from the account.
  • One Bonus at a Time: Generally, only one active bonus is permitted at any given time. A new bonus cannot be claimed until the existing bonus has been completed or forfeited.
  • Eligible Games: Some bonuses may only be used on specific games or categories at MBI98. Please check each promotion's details for the full list of eligible games.
  • Bonus Winnings Cap: Winnings generated from bonus funds may be subject to a maximum win cap as stated in the relevant promotion terms.

MBI98 reserves the right to modify, suspend, or terminate any promotion at any time with appropriate notice. Any attempt to abuse or manipulate the bonus system – including creating duplicate accounts to claim bonuses repeatedly – will result in account closure and forfeiture of all bonus-related funds.

For full details on each current promotion, please visit the Promotions section on the MBI98 or contact our support team via live chat.

4. Game Rules

All games on the platform MBI98 – including video slots, Live Casino, and number games – are operated in accordance with established rules. Members agree to comply with the following:

  • Play with honest intent and do not attempt to manipulate, exploit, or cheat the gaming system through any technical means or otherwise.
  • Not to use automated software, bots or any third-party tools to assist in gameplay, except for features provided by MBI98 such as Auto Spin.
  • Understand that the outcome of all RNG (Random Number Generator) games at MBI98 is entirely random and cannot be predicted or influenced.
  • Accept the final outcome of all games as recorded by the server MBI98 as final in the event of any dispute.
  • Understanding that the displayed RTP (Return to Player) value is a long-term average and does not guarantee returns in any individual session.

In the event of a technical disruption during a gaming session, MBI98 will make every effort to resolve any payment issues fairly, based on game records stored in the system. In cases where a disruption occurs before a game result is recorded, the relevant bet may be returned to the member's account balance.

5. Account & Security Policy

Members are solely responsible for keeping their account login credentials secure MBI98 theirs. This includes:

  • Keep your password confidential and do not share it with anyone, including family members or friends.
  • Ensure you log out of your account MBI98 after each gaming session, especially when using a shared device.
  • Notify MBI98 immediately via email at [email protected] if you suspect your account has been accessed without authorisation.
  • Enable two-factor authentication (2FA) provided by the platform for an additional layer of security.

MBI98 will not be held liable for any losses arising from unauthorised access to a member's account due to the member's own negligence in safeguarding their login credentials. However, we will always cooperate fully with members in the investigation of any reported incidents.

Members are strictly prohibited from transferring, selling, or giving away their account MBI98 to another individual. Accounts are personal and may only be used by the registered account holder.

6. Responsible Gambling

MBI98 committed to providing a safe and responsible gaming environment. As part of this commitment, we offer a range of self-control tools:

  • Daily/Weekly/Monthly Deposit Limits: Members can set their own deposit limits based on their personal financial situation.
  • Loss Limit: Set a maximum loss limit for a defined period to prevent overspending.
  • Account Pause: Temporarily suspend account access for 24 hours, 7 days, or 30 days as needed.
  • Self-Exclusion: Request a temporary or permanent account closure if you feel that gaming has had a negative impact on your life.

Casino games are purely for entertainment and should never be regarded as a source of regular income. Never wager with money you cannot afford to lose. If you or someone you know is showing signs of problem gambling, please seek professional help or contact the MBI98 for guidance.

For more information, please visit the Responsible Gaming which contains comprehensive guides and available support resources.

7. Account Termination & Restriction

MBI98 reserves the right to suspend, restrict, or terminate any member's account at any time without prior notice in the following circumstances:

  • Suspected or confirmed fraud, money laundering, or any other illegal activity.
  • Breaches of these terms include holding multiple accounts or misusing bonuses.
  • Providing false information during registration or the KYC process.
  • Use of unauthorised software or methods to gain an unfair advantage in gameplay.
  • Abusive, threatening, or harassing behaviour directed at staff or other members on the platform.
  • Access from regions prohibited by local laws or policy MBI98.

In the event of account termination due to a breach of terms, MBI98 reserves the right to forfeit any credit balance remaining in that account. If the termination is at the member's own request, any eligible credit balance will be returned once all KYC requirements have been met and there are no outstanding issues.

Members who are dissatisfied with any decision relating to their account have the right to appeal through official channels by contacting [email protected] within 30 days of the date of that decision.

8. Liability Limits & Disclaimer

MBI98 provides its platform on an "as-is" basis and makes no implied warranties regarding fitness for any particular purpose. Specifically:

  • MBI98 does not guarantee that the platform will always be free from outages, errors, or technical disruptions.
  • MBI98 is not liable for any losses resulting from internet connectivity issues or device failures on the member's end.
  • Game results as recorded by the system are final and cannot be altered on grounds of disruption on the member's end.
  • MBI98 shall not be liable for any indirect, incidental, or consequential losses arising from the use of this platform.

Maximum liability amount MBI98 to any member in any situation shall not exceed the total amount deposited by that member in the 30 days preceding the event giving rise to the liability claim.

These Terms & Conditions are governed by the laws of Malaysia and any disputes shall first be resolved through voluntary discussion. If a resolution cannot be reached through discussion, the dispute may be referred to the relevant tribunal or court in Malaysia.

9. Amendments to Terms

MBI98 reserves the right to amend, update or replace any part of this Terms & Conditions document at any time. When material changes are made:

  • A notice will be sent via email to all registered members at least 7 days before the amendments take effect.
  • The "Last Updated" date at the top of this document will be updated to reflect the date of the most recent amendment.
  • Continued use of the platform MBI98 after the amendment's effective date will be considered acceptance of the revised terms.

It is the member's responsibility to review this document periodically to stay informed of the latest terms applicable to their use of the platform MBI98. If you do not agree with the changes made, please contact our support team or discontinue use of the platform before the amendment takes effect.

Current Version: This document was last updated on 1 January 2026 and supersedes all previous versions. Any questions regarding these terms may be directed to [email protected].

Done Reading the Terms? Here's What to Do Next

Now that you've reviewed MBI98's Terms & Conditions, you're all set to enjoy a safe and rewarding gaming experience.

1
Register an Account

Click the "Register" button and complete the registration form in under 2 minutes. OTP verification via your Malaysian phone number.

2
Make Your First Deposit

Deposit from RM10 using Touch 'n Go, DuitNow, GrabPay or FPX. Funds arrive in seconds – instantly ready for play.

3
Choose a Game

Explore MBI98's full game library – slots, Live Casino, poker, and much more. Every game comes with a comprehensive beginner's guide.

4
Win & Withdraw

Winnings are credited instantly to your account balance. Withdraw to your e-wallet or Malaysian bank account through a simple and speedy process.

MBI98's Commitment to Responsible Gaming

MBI98 believes that responsible gaming is the cornerstone of a healthy and enjoyable casino experience. We provide self-control tools including deposit limits, loss limits and self-exclusion for all members. This platform is intended for individuals aged 18 and above only. For more information, please visit the Responsible Gaming ours.

Frequently Asked Questions About MBI98's Terms & Conditions

Quick answers to the most frequently asked questions about MBI98 platform usage terms.

Holding more than one account at MBI98 is strictly prohibited. Should our system detect more than one account linked to the same individual – whether by phone number, IP address, name, or banking details – all associated accounts may be closed and any credit balances and bonuses held within them forfeited. This includes accounts created for the purpose of repeatedly claiming welcome bonuses. If you have accidentally registered more than one account, please contact our support team immediately at [email protected] to resolve the matter.

The standard rollover requirement for deposit bonuses at MBI98 is 20x the bonus amount received, unless otherwise stated in the relevant promotion details. For example, if you receive a bonus of RM50, you must complete a wagering requirement of RM1,000 (RM50 × 20) before the bonus balance becomes eligible for withdrawal. The rollover requirement for each promotion is clearly stated on the respective promotion details page. Should you have any questions, the MBI98 support team is ready to assist with a full explanation.

Yes, MBI98 fully supports self-exclusion requests. You may apply for a temporary account break (24 hours, 7 days or 30 days) or permanent self-exclusion through your account settings or by contacting the MBI98 support team. Once self-exclusion is activated, you will not be able to access your account or make new deposits during the specified period. Any eligible credit balance will be returned to you once the KYC process has been completed. MBI98 fully respects this decision and will not attempt to persuade members to withdraw their self-exclusion request.

Yes, MBI98 is committed to notifying all registered members of any material amendments to these Terms & Conditions. A notice will be sent to the email address registered to your account at least 7 days before the amendments take effect. The "Updated" date at the top of this document will also be revised whenever changes are made. We encourage all members to review this document periodically even in the absence of a notification, to ensure you are always aware of the latest applicable terms.

If you believe your account MBI98 you have been suspended unfairly or for incorrect reasons, you have the right to appeal within 30 days from the date of suspension. Send an email to [email protected] with your account username, the date of suspension, and a brief explanation of your situation. Our team will investigate your case impartially and respond within 5 business days. If the investigation finds that the suspension was made in error, your account will be reinstated and any losses incurred as a result of the suspension will be addressed accordingly.

Register with MBI98 Now & Enjoy the Best Casino Experience in Malaysia

You have read and understood our Terms & Conditions. Now it's time to join over 850,000 Malaysian players who already trust MBI98 as their preferred online casino platform. Register for free and claim your exclusive welcome bonus today!

This game is strictly for individuals aged 18 and above. Please play responsibly. Responsible Gaming

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