At MBI98, your privacy is more than a legal obligation — it is a core value we uphold in every aspect of our daily platform operations. This Privacy Policy document transparently explains how we collect, use, store, and protect the personal information of every member. By understanding this policy, you can play with peace of mind, knowing that your data is in responsible hands.
Member privacy is more than a document — it is a working culture at MBI98, embedded in every layer of our platform's operations.
All data transmitted between your device and the MBI98 is protected by 256-bit SSL encryption — the same security standard used by banking institutions and government agencies. Your information cannot be intercepted by any third party during transmission.
Member personal data MBI98 accessible only to staff with a legitimate business need, governed by strict role-based access controls. All access to member data is logged and continuously monitored to detect any unauthorised activity.
MBI98 has never sold, rented or traded members' personal information to any third party for marketing or commercial purposes, and never will. Your data belongs to you — it is not a commodity for our business.
All member data MBI98 is stored on servers protected by multiple layers of physical and digital security. Regular data backups are performed to ensure your information remains available and safeguarded against loss due to system failure.
MBI98 fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related legislation. We continuously update our data protection practices in line with evolving legal requirements to ensure full compliance.
Every member MBI98 have the full right to access, correct, download, or request the deletion of their personal data at any time. We believe that control over personal data should rest with the individual.
MBI98 collects two main types of information from members: information you provide directly, and information collected automatically while you use the platform.
Information You Provide Directly:
Automatically Collected Information:
MBI98 uses the information collected solely for lawful and operationally necessary purposes. Those purposes are as follows:
Your data will not be used for any purpose not stated above without your prior consent. If MBI98 intends to use your data for any new purpose not listed above, you will be informed and asked to provide explicit consent.
MBI98 does not sell, rent, or disclose members' personal information to third parties for marketing or commercial purposes. However, under certain limited circumstances, we may need to share information with the following parties:
In all instances of data sharing, MBI98 ensures that all receiving parties are subject to equivalent data protection obligations and receive only the information strictly necessary for the specified purpose. We do not share more information than is required in any given situation.
MBI98 continually invests in the latest digital security infrastructure to ensure member data is always protected. The security measures we have implemented include:
Although MBI98 takes every reasonable step to protect member data; however, no security system can guarantee absolute, one hundred percent protection. We therefore encourage all members to play an active role in keeping their accounts secure — particularly by using strong passwords, not sharing login credentials, and enabling 2FA.
MBI98 uses cookies and similar technologies to enhance the user experience and ensure the platform operates correctly. Cookies are small text files stored on your device when you visit our platform.
Types of cookies used by MBI98:
You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect platform functionality MBI98 and your gaming experience. Essential cookies cannot be disabled as they are required for platform security and core functionality.
As a member MBI98, you have the following rights regarding the personal data we hold about you:
To exercise any of the rights above, please contact MBI98 via email at [email protected], clearly stating your request. We are committed to processing your request within 14 business days. Should a request require additional time due to its complexity or volume, we will notify you and provide a realistic estimated completion date.
MBI98 retains members' personal data only for as long as necessary for the stated purposes, or as required by law. The following are our data retention period guidelines:
Where data is no longer needed and is not subject to any legal retention requirements, MBI98 will delete or anonymise that data using secure methods to ensure it cannot be recovered or re-identified.
MBI98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments that affect how we manage data.
When material amendments are made to this Privacy Policy:
We encourage all members to review this Privacy Policy periodically to stay informed about how MBI98 protecting their information. If you do not agree with any amendments made, please contact us or discontinue use of the platform before the effective date of those changes.
Previous versions of the Privacy Policy are available upon request by emailing [email protected] for reference purposes.
MBI98 respects and upholds the privacy rights of every member in accordance with Malaysia's Personal Data Protection Act 2010.
Request and receive a complete copy of all personal data we hold about you within 14 working days.
Correct any inaccurate or outdated personal information we hold about you, at no charge and without undue delay.
Request the deletion of your personal data that is no longer required, subject to applicable legal obligations.
Object to the processing of your personal data for specific purposes, including unwanted marketing communications.
Receive your personal data in a structured, readable format for transfer or storage as you see fit.
Withdraw consent to data processing at any time without prejudice to any processing that was lawfully carried out prior to withdrawal.
To exercise any of the rights above, contact us at [email protected]
The table below provides a clear and transparent overview of the types of data MBI98 collects and the purposes for which it is used.
| Data Type | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport | Account verification (KYC), legal compliance, fraud prevention |
| Contact Data | Malaysian phone number, email address | Service communications, OTP verification, customer support |
| Financial Data | Payment methods (TNG, GrabPay, DuitNow, FPX), transaction records | Processing deposits & withdrawals, AML compliance |
| Gaming Data | Betting records, game history, wins & losses | Service delivery, dispute resolution, responsible gaming |
| Technical Data | IP address, browser type, operating system, screen resolution | Security, fraud detection, and platform improvement |
| Cookie Data | Session settings, user preferences, analytics data | Platform functionality, user experience, aggregated analytics |
| Communication Data | Live chat records, support emails | Customer service, support improvement, staff training |
When it comes to privacy in the context of an online casino platform, many people assume it is simply a legal checkbox — something that must be ticked to stay operational. At MBI98, we take a very different view. Member privacy is part of the core values that shape how we operate every day — not merely a compliance document to be filed away.
A Malaysian casino player's digital journey begins with a moment of trust — when you enter your phone number, email address and payment details into a platform. That act requires confidence that your information will be handled with the utmost care. MBI98 takes this trust seriously as a weighty responsibility, and we never treat it lightly.
In today's digital Malaysia, data breaches are nothing new. Most of us have heard of — or perhaps experienced firsthand — cases where personal information was exposed without the owner's knowledge or consent. At MBI98, we invest seriously in security infrastructure — 256-bit SSL encryption, 24-hour monitoring by a dedicated cybersecurity team, regular penetration testing by independent experts, and strict access controls ensuring that only authorised personnel can handle member data. This is not merely an operational cost — it is an investment in the trust you place in us.
One thing that MBI98 want to be unequivocal: we do not sell member data to anyone. This sets us apart from certain platforms that monetise user data by selling it to advertisers or data brokers. To us, that business model is fundamentally at odds with the trust we uphold. Our revenue MBI98 comes from the gaming services we offer, not from trading our members' personal information.
With regard to payments, MBI98 supports all major Malaysian payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u and CIMB Clicks. When you make a deposit or withdrawal, only the minimum information required to process that transaction is shared with the relevant payment provider. We do not store your full card number or banking password — that sensitive information is handled directly by the respective payment providers in accordance with their own security standards.
Your right over your personal data is a fundamental right in this digital age. MBI98 guarantees that you may request access to the data we hold about you, grant or object to processing for specific purposes, request correction of inaccurate information, and in certain circumstances, request deletion of your data. We will not question or obstruct any legitimate request — a clear process and a reasonable response time (14 business days) are standards we are committed to.
In the context of responsible gaming, the gaming activity data we collect also helps MBI98 identify members who may need support. Our system proactively monitors gameplay patterns — not to restrict members from playing, but to provide timely assistance to those showing signs of problem gambling. Using data for member protection is one of the most responsible ways we put the information entrusted to us to good use.
Cookies we use on our platform MBI98 are tools that make your experience smoother and more personalised — they remember your language preference, maintain your login session so you don't have to sign in every few minutes, and help our security systems distinguish legitimate sessions from suspicious activity. We do not use third-party cookies for cross-site advertising tracking.
Ultimately, privacy protection is an ongoing journey, not a destination. MBI98 committed to continuously improving our data protection practices in line with technological advancements, emerging threats, and changes in Malaysian legal requirements. This Privacy Policy will be updated whenever significant changes occur, and you will be notified in advance via email. The trust you place in us is our most valued asset, and we will keep working hard to ensure you never regret trusting MBI98 with your personal information.
Direct answers to the questions most frequently asked by MBI98 members regarding data protection and privacy.
You now have a full understanding of MBI98 towards your privacy and data protection. Join over 850,000 Malaysian players who enjoy peace of mind knowing their data is safe with us. Register for free today and experience Malaysia's best online casino!
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